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Messages - keithv

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Are you trying to delete these items via the website on a PC or via the app on a device? 

Help and Assistance / Camera not focussing
« on: May 16, 2016, 09:34:10 AM »
Just thought I'd share my experience with my Nexus 5.   I was having issues with the camera not focussing and therefore not reading the scan sheets.  I found out that by double tapping the screen the camera will focus and scan. 

Thought I would put this out there in case there are others who are having the same issue.

Collaborate / Re: Crazy Uses for Quick Key?
« on: January 26, 2016, 05:20:06 PM »
Ik zeg het als een manier om te controleren op de kinderen in het hostel of corrigeren.
That's a great idea!

Help and Assistance / Re: Issue viewing individual results on an iPad
« on: January 26, 2016, 05:19:22 PM »
Ik heb moeite het zien van de resultaten van mijn leerlingen met mijn iPad ook, dan is er een manier.
Try re installing the app and see if that helps.  If it doesn't help let us know and we can look into it some more

Help and Assistance / Re: iOS log in issues
« on: January 03, 2016, 07:00:57 PM »
Have you tried uninstalling and reinstalling the app?  That seems to fix most issues.   If that doesn't work let me know and I can try and find an answer for you.

Suggestions / Re: Images for Answer Choices
« on: November 15, 2015, 06:55:33 AM »
If you're building your test using the quickkey website there is an option to add images to questions.  They are working on adding images as answer options as well.

Help and Assistance / Re: Problem when scanning
« on: September 24, 2015, 09:42:40 AM »
Did you get things working as needed?

Help and Assistance / Re: Syncing Between Browser and App
« on: September 24, 2015, 09:41:50 AM »
Did you get the syncing to work?

Help and Assistance / Re: Syncing Between Browser and App
« on: September 21, 2015, 03:19:29 PM »
In the app if you go to settings and then Sync Frequency is it set?  Try setting it to 1 minute and see if that helps.  Mine seems to be syncing OK and I just changed that setting.   Let me know if that helps. 

Help and Assistance / Re: Problem when scanning
« on: September 10, 2015, 05:31:21 AM »
That's one I've never come across.   Are you making the key on the mobile app or via the website?  If you're making the key on the website try making the key via the mobile app.  Personally I prefer keying quizzes on the mobile app. 

If you're already keying the quiz on the mobile app send in a support ticket and hopefully they can figure out what's going on. 

Help and Assistance / Re: Problem when scanning
« on: September 09, 2015, 03:03:17 PM »
Two things to consider:
1.  Lighting.   Try scanning in a different room or under different light.   This has worked for me in the past when I've had issues similar to yours.
2.  Filling in the bubbles.   If changing the lighting doesn't help try going over the bubbles with a black sharpie.  This has also helped me in the past.   

Let me know if this helped.   If not we can definitely troubleshoot some more.   Thanks for using QuickKey!

Help and Assistance / Re: Questions about interface and dates
« on: September 07, 2015, 04:51:12 PM »
First off, thanks for using Quick Key!
Second, I will try and find answers for you as quickly as possible. 

Suggestions / Re: Status on multiple letter answers?
« on: July 21, 2015, 03:18:00 PM »
I will pass this idea on to the developers. :)
Thanks again for using quickkey

Suggestions / Re: Status on multiple letter answers?
« on: July 13, 2015, 03:19:38 PM »

First of all, thanks for using QuickKey! 

Am I correct in assuming you mean having question 2 have the answer AB, not A, not B, not A or B, but it has to be AB?
I will get in touch with the developers and see what they have to say about this. 

Help and Assistance / Re: Exporting Data
« on: July 06, 2015, 03:20:29 PM »
When choosing the export type choose Score Sheet  and that will give you the number correct and a percentage.

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