Recent Posts

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21
Help and Assistance / Re: Problem when scanning
« Last post by mgnelson88 on September 10, 2015, 05:10:48 AM »
Ok I will try both of those.

Also another issue I am having. I make a quiz and make the key through your interface. I then go to scan the first students test and it doubles the amount of questions and duplicates answers. So if I had a 23 question quiz, it thinks it is 46 questions and numbers 24-46 are the same answers as 1-23 and counts questions 24-46 as wrong answers. I have to go in and make a copy of the quiz, go to advanced and remove all the duplicate questions and then it works fine.
22
Help and Assistance / Re: Problem when scanning
« Last post by keithv on September 09, 2015, 03:03:17 PM »
Two things to consider:
1.  Lighting.   Try scanning in a different room or under different light.   This has worked for me in the past when I've had issues similar to yours.
2.  Filling in the bubbles.   If changing the lighting doesn't help try going over the bubbles with a black sharpie.  This has also helped me in the past.   

Let me know if this helped.   If not we can definitely troubleshoot some more.   Thanks for using QuickKey!
23
Help and Assistance / Problem when scanning
« Last post by mgnelson88 on September 09, 2015, 12:33:47 PM »
I am getting "The Student ID was not recognized from the quiz ticket. Please re-scan the quiz" quite frequently. Sometimes I am getting this and it isn't scoring the quiz and other times after rescanning it says the same message but the students score shows up in the background and it is in fact logging their score.

Any idea why this is happening so frequently?
Thanks
24
Help and Assistance / Re: i lost my quiz results
« Last post by Walter Duncan on September 07, 2015, 04:58:53 PM »
Hi,

Can you please send me a ticket through the support page. That way I can track your issue and follow through.

Best,
wAlter
25
Help and Assistance / Re: Questions about interface and dates
« Last post by Walter Duncan on September 07, 2015, 04:57:24 PM »
Hello Haimon,

What browser are you using? Canyou send me a ticket through the support center, so I can follow up and make sure your issue gets resolved.  Shorter tickets are slated to come in the early winter, we are super excited about them!

Best,
Walter
26
Help and Assistance / Re: Questions about interface and dates
« Last post by keithv on September 07, 2015, 04:51:12 PM »
First off, thanks for using Quick Key!
Second, I will try and find answers for you as quickly as possible. 
27
Help and Assistance / Questions about interface and dates
« Last post by haimon on September 07, 2015, 04:23:47 PM »
1 - Everytime I add the number of questions on quizzes, the total goes up. However, when I try to reduce, like from 10 to 5 questions, it does not update.

2 - I can't attach images on making my quizzes. I choose them, but the final version does not show them.

3 - Is there any date for when there will be tickets of 5 and 10 questions? Any updates scheduled?
28
Suggestions / Re: Status on multiple letter answers?
« Last post by keithv on July 21, 2015, 03:18:00 PM »
I will pass this idea on to the developers. :)
Thanks again for using quickkey
29
Help and Assistance / i lost my quiz results
« Last post by mjamesboado@gmail.com on July 18, 2015, 08:35:32 PM »
i am working around this app for free...and made my first successful quiz offline last week..this app rocks giving comprehensive details on its results.. so i prepared my next quiz online...when the app sync with my mobile..i lost my previous quiz result...can anybody help me retrieve those data..i badly need them..thank you so much..
30
Suggestions / Re: Status on multiple letter answers?
« Last post by mmefinelli on July 14, 2015, 10:18:56 AM »
Hi,
Yes, that is what I mean. For example, you could have choices A-E, then AB, AC, AD, AE, then BC, BD, BE, then CD, CE, and DE. That would give you 15 choices. It would expand even more if you could do three and/or four, such as ABC, BCD, CDE...... etc. This is possible with Scantron forms, so I thought it would be useful if you could incorporate the feature.

Thanks and have a great day!
Stacy
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